Frequently Asked Questions

A tent like none you’ve ever seen before, with a floor, rugs, beds, lamps, comforters, chairs, a heating & A/C unit (depending on the weather), electricity outlets for charging your devices, Keurig coffee maker with Keurig pods and Timberline Glamping coffee mugs (available for purchase), and mini fridge. Outside your tent, you have a large gravel site with hammocks, a charcoal grill with cooking grate, wood fire pit, picnic table, and string lights.

If you are staying in one of our Retro RV trailers, expect all of the same things our tents have on the outside as well...picnic table, firepit, charcoal grill, two chairs, string lights, hammocks, etc. On the inside, we have made the decision to remove all cooking utensils, glasswear, plating, etc for the health and safety of our guests. All bedding is included, but towels and bathing supplies are not. Due to the sensitivity of RV restrooms, toilet paper is provided.

• Clothing
• Towels (Beach Towels & Bath Towels)
• Toiletries
• Lighters or Matches (if you plan on having a fire or using the oven in one of our Retro RV Trailers.)
• Food and anything needed for food preparation (including but not limited to: paper plates, utensils, grilling equipment, paper towels, cooler with ice, pots and pans)
• Drinks / drinking water (We supply four Timberline Glamping Co. coffee pods)
• Your favorite people
• Flashlights or lanterns for any walks away from the site
• Firewood and fire starters (Both Firewood and Firestarter can be added on to your stay and be waiting for you when you arrive to your site)
• Sunscreen
• A good book
• Your favorite family game or a deck of cards
• Water toys for the lake (Rentals can be added on to your reservation)
• Staying in one of our Retro RV Trailers at Lake Lanier? Check out the Retro RV Tips page.

Check-in times vary per location. Visit your locations page for details.

At all of our locations, we have a wonderful bathhouse with restrooms, showers and laundry just a very short walk from our sites (maintained by the local staff at the campground)

{Cancellation policy without insurance:}

We offer a 95% refund if cancelled prior to (14) days to the date of your check-in.

Reservations are non-refundable or transferable to a new date after 14 days prior to the date of your check in. You can instead gift your standing reservation to a friend or family member.

All cancellations must be submitted in writing via email to info@tlglamping.com. Phone cancellations will not be accepted.

If Timberline Glamping Travel Insurance is not purchased, we do not cancel and refund reservations due to rain, thunderstorms, or illnesses.

{Low-cost cancellation policy and what it covers:}

We recommend protecting your trip at the time of your booking by adding Timberline Glamping Travel Insurance.

Timberline Glamping Travel Insurance protects your trip in case of inclement weather or any illnesses that might arise.

You may add Timberline Glamping Travel Insurance later as long as it is still more than (14) days from your reservation. To add it on, send us an email: info@tlglamping.com

{The Fine Print for Timberline Glamping Travel Insurance}

You must email info@tlglamping.com to cancel or move your reservation prior to 3pm EST the day before your reservation for a refund.

All email requests for cancellation, or moving of your reservation, must be received prior to 3pm EST the day before your reservation for a refund.

If you cancel after 3pm EST the day before your stay, you forfeit your deposit.

Must Have (1) Timberline Glamping Travel Insurance Policy Per Accommodation.

Timberline Glamping Policy is Non-Refundable or Transferable.

We find it is better to properly set the expectations for everyone before they come Glamping. You will have a very comfortable bed with proper linens. You will have places to sit, places to eat, and places to charge your phone. You will still be able to wake up and have a fresh cup of coffee from a Kuerig Coffee Maker.

We do provide heaters in the winter and air conditioners in the summer, but remember this is a tent with a canvas exterior. The heating and cooling will be just enough to take the edge off, but will not have the same affect of a home. In the summer months, we recommend keeping the doors and windows closed during the day and the canvas doors open at night to let the summer breeze in. In colder weather, it is imporant to bring warm clothing.

Most Importantly, you will have a chance to re-imagine the world around you as you make special memories with family and friends.

We love our furry Glampers! Just add the pet fee for each pet in the add on section at check out or send us an email letting us know ahead of time and we will get that added.

We just ask that you do not leave your pet alone in the tents at any time unless properly crated. You are financially responsible for any damage that is done to our accomodations by your pets.

We love our furry Glampers! Just add the pet fee for each pet in the add on section at check out or send us an email letting us know ahead of time and we will get that added.

We just ask that you do not leave your pet alone in the tents at any time unless properly crated. You are financially responsible for any damage that is done to our accomodations by your pets.

Yes you can, you can take any of the items sold in our online store home with you and we will charge the card on file. You can also just give us a call or send us a text of the items that you like and we deliver them to your glampsite. When in doubt just give us a call.

We do have a lost and found, any item that is left behind will be placed in Lost & Found and remain there for 14 days. On the 15th day, any item left behind will be taken to our local donation center. If you left something behind, we are happy to mail the item back to you and charge the card on file for shipping and packaging (if needed).